1. Information bookmakers collect
As part of the registration process and use of the bookmaker software, bookmakers may collect personal data that includes (but is not limited to):
a) Information you provide through completing forms on their websites, bookmaker software or communicated through electronic or telephonic means
b) Correspondence submitted through their websites, email, telephone or other means
c) Feedback from any surveys, customer research or similar activities where you may be engaged
d) From transactions performed through their websites, bookmaking software or other means
e) From your visits to their websites, bookmaker software, internet traffic data, geolocation data and communication
2. Retention of your information
Any bookamker keeps your data for as long as is necessary for legal or business purposes. They will actively review the information they hold and when there is no longer a customer, legal or business need for them to hold it, they will either delete it securely or in certain cases, anonymise it. Please note that they may be required in certain circumstances to retain your information indefinitely (for example under their procedures on responsible gambling, self-exclusion and AML obligations).
3. Data Security
Any bookmaker takes appropriate measures to protect your personal data against unauthorised access, unlawful use, accidental loss, corruption or destruction. They use technical measures such as encryption, tokenization and password protection to protect your data and the systems they are held in. They also use operational measures to protect the data, for example by limiting the number of people who have access to the databases in which your bookmaker account information is held.
4. Your rights
4.1 You can exercise certain rights with the personal information any bookmaker processes. Such rights include the access or ability to obtain copies of your personal information.
4.2 You can also seek to correct, amend or delete your personal information. Further, you can object to, place limitations or restrictions on how your personal information is processed.
4.3 Withdrawing your consent, for example to obtain marketing correspondence can also be done through opting out of such communications or contacting any bookmakers support.